Factlines only shares or discloses Personal Information to our data processors when necessary to provide Services or conduct our business operations. When we share personal information, we do so in accordance with data privacy and security requirements. Factlines does not and will not sell personal information about our customers or user. We do not transfer Personal Information to third parties outside Norway and the EU. The Factlines Platform may include links to products or applications of third parties whose privacy practices may differ from Factlines. If you provide Personal Information to any of those third parties or their products, your data is governed by their privacy statements, and we encourage you to read these privacy statements carefully.
Security
Factlines is committed to protecting the security. We use technical, administrative and procedural measures in an attempt to safeguard your personal and other information from unauthorized access or use. For example, we store the Personal Information you provide on computer systems that have limited access and that are in controlled facilities. We also ensure that our third-party data center vendors provide adequate security measures. Additionally, your data is protected with encryption, such as Transport Layer Security (TLS), during transfer over the Internet and at rest.
No such measure is ever 100% effective though, so we do not guarantee that your personal and other information will be secure from theft, loss, or unauthorized access or use, and we make no representation as to the reasonableness, efficacy, or appropriateness of the measures we use to safeguard such information. Users are responsible for maintaining the secrecy of their own passwords. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us by contacting us at privacy@factlines.com
If you have any questions about the security of your personal information, you can contact us at privacy@factlines.com.
Storage
Personal Information collected by Factlines is stored and processed in Norway and the EU. For more information about how data is being processed, please see our Data Protection Agreement.
Overview over third parties
| Supplier | Purpose | Location |
|---|---|---|
| Factlines Platform | Personal Information collected by Factlines is stored and processed in Norway and the EU. | Sweden |
| Posthog | Monitoring of our website and application frontends | EU |
| Datadog | Monitoring of our backend systems for the Factlines Platform | EU |
| Amazon Web Services | Backup of stored data. Cloud hosting. Based in the EU. | EU |
| Basefarm | Backup of stored data. Cloud hosting. Based in the Norway. | Norway |
| Auth0 | We use Auth0 as our authentication provider, so when you log in to our platform, they will collect the necessary information to log you in. | EU |
| Vercel | Website hosting for our verification badges | US |
| Google Auth | If you choose to log in via Google in Factlines, Google stores information about where you have logged in and when. | US |
| Microsoft Azure AD | If you choose to log in via Google in Factlines, Microsoft stores information about where you have logged in and when. | US |
| Mailgun | In order to be able to send you relevant information from Factlines platform, information about your name and email is transferred. | EU |
| Hubspot | We use Hubspot as our CRM system, to send out information, contractual follow ups, newsletters to those who have accepted and general contact information like company name, name of contact person and their phone number. | US |
| Typeform | Typeform helps us create engaging surveys to connect with non-customers and collect contact information to enhance our understanding of potential clients' needs. | US |
| Google Tag Manager | They may be used to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. | US |
